Back to all tools
Sales discovery tool

Catering Client Intake Brief

Run a more useful first conversation and collect the information needed to price, scope, and qualify a catering inquiry. The brief separates confirmed details from open questions, then creates a clean internal handoff.

Nothing is submitted or saved by Sterling Food Service. Avoid entering sensitive payment, medical, or identity information.

Inquiry and contact

Event details

Service, menu, and venue

Budget and decision process

Qualification checklist

Check an item only when the detail is clear enough to use in pricing or scope.

Follow-up and internal notes

Why intake comes before a detailed quote

A guest count alone is not enough to price an event. Service style, access, staffing, rentals, timing, menu complexity, dietary communication, and venue restrictions can materially change both cost and risk.

If the client cannot yet confirm the scope, give a clearly labeled budgetary range with assumptions. Reserve a detailed proposal for inquiries with enough information to price responsibly.

What this qualification status means

The status measures discovery completeness, not whether the client is good or bad. Six confirmed items usually support an early range. Nine or ten usually support a more detailed proposal, assuming the remaining open point is not a critical risk.

Availability, pricing, food safety controls, allergen communication, venue approval, and payment terms still belong in the appropriate estimate, agreement, and operations documents.

Sterling Food Service - Food Truck & Catering Business Startup Hub

Your complete resource for starting and growing a successful food truck or catering business. From licensing to equipment, we've got you covered.

© 2026 Sterling Food Service. All rights reserved.